We are currently not able to accept mobile phone calls due to a fault with our network provider; a transformer box has been damaged in a vehicle accident.
Please phone 01794 389220 or email and we will respond as quickly as possible.
RETURN & REFUND POLICY
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 days to return an item from the date you received it. To be eligible for a return, your item
must be unused and in the same condition that you received it. Your item must be in the original
packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item. If your refund is
approved, we will initiate a refund to your credit card or original method of payment. You will receive
the credit within a certain amount of days depending on your card issuers' policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.
Privacy: We do not store credit card details nor do we share customer details with any 3rd parties.
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